COVID-19

te with the latest guidelines and will develop protocols for our shows based on local and state regulations and industry best practices. If it is not reasonable or safe to hold a concert on its scheduled date, we will work with the band to move the show to a new date. If any concert gets rescheduled, your ticket will be valid for the new date or you will have the option to receive a refund.

We appreciate your support and patience with us and look forward to seeing you soon.

If you have concerns relating to your tickets, please email us at [email protected]

Last Updated: 5/18/2021

Safety 

The safety and comfort of our guests, staff, and artists is of paramount importance to us. We will continue to monitor the safety guidelines set forth by the CDC and the state, as these policies may change over time. 

The box office is currently open Thursdays through Mondays from 10am to 4pm.

If a show at Indian Ranch is canceled, refunds will be available at the point of purchase. Tickets for a canceled show purchased online through Indian Ranch will be issued automatically within 30 business days.

If a show at Indian Ranch is postponed, your original tickets will be automatically transferred to the new show date. Ticketholders for postponed shows will receive more information via email. If you are not able to attend:

All refunds will be available for up to 30 days after we announce the new show date.

To request a refund for tickets purchased with a credit card, click here.

For refunds on tickets purchased with cash at the Indian Ranch box office, please contact [email protected]. You should expect to see your refund within 20 business days.

If you purchased Reserved Parking or passes to the Slater’s Concert Club for this date the same policies and procedures apply.